Now let's look at the most common problems and solutions on the iPhone 11. In this article, we will tell you what you can do to get rid of your phone problems.

iPhone 11 Camera Problem - Portrait mode

What is the portrait mode? It is a photo-taking feature that focuses on the part you want to focus on while taking a picture with the phone and blurs the rest. For this feature, phones must have at least 2 cameras. When the camera out of these 2 cameras with the portrait mode feature is broken, you can only take normal photos. This camera problem is caused by bumps on the phone, liquid contact, or a malfunction of the camera's lens over time.

The first thing we will do is to remove the camera of the phone, clean the sockets, and then reinstall the camera. If the camera sockets have changed due to reasons such as impact, your problem will be solved. If the portrait feature or other problems you are experiencing persist after removing and installing the camera, you can check by having the rear camera replaced. If you are having problems with the rear camera on the iPhone 11 phone even when you replace the rear camera, you should send it to our service to be examined.

iPhone 11 WiFi Problem

One of the most annoying problems on the iPhone 11 phone is the WiFi problem. Users who have this problem should first check if the date and time setting of the phone is correct. If the date and time are half wrong on all electronic devices, the phone will not connect to the internet.

If your phone shows the wireless internet network but gives an error when you try to connect, try to forget this network and restart the phone. If this method doesn't work, you can try again by resetting the phone's wireless network settings. You can do this by going to Settings - General - Reset - Reset wireless network settings. If the problem of connecting the phone to the wireless internet network has not been resolved after all these procedures, you can have it examined by sending the phone to the authorized services or us.


A common complaint with various iPhone 11 units is that users get uncomfortably hot regarding the impact on the long-term battery life of their new mobile phone. These suggestions will help you safely cool a hot phone. If your phone regularly gets hot very quickly, take it to the nearest technical support.

  • Take it out of the case.
  • Do not expose your phone to prolonged heat (for example, in a hot car).
  • Games can cause the device to heat up.
  • Maintain radio silence by putting the phone in Airplane Mode for a while. In Control Center, tap the Airplane icon to turn off all GPS, Bluetooth, Wi-Fi, and cellular signals, or disable everything you don't need right away, Location Services, GPS, or Bluetooth one by one.
  • Wait a bit to charge the device as it can also heat up your phone.
  • Turn off the iPhone and reboot with a hard reset. (Press the volume up button, then the volume down button, and then the power button)

Bluetooth connection problems

Several iPhone 11 owners have stated that they are having trouble connecting their peripherals via Bluetooth. Possible solutions:

  • Go to Settings>Bluetooth on your device and make sure Bluetooth is turned on. If it's disabled and you can't enable it, restart your iOS device, then try pairing and connecting again.
  • Make sure your Bluetooth accessory and device are close.
  • Turn your Bluetooth accessory off and on.
  • Make sure your Bluetooth accessory is turned on and fully charged or connected to power. If your accessory uses batteries, replace them with new ones. If you were able to connect in the past, unpair the accessory and put it back in discovery mode. Then try pairing and connecting again.
  • If you can pair your accessory with devices other than your iOS device, pair the accessory with other devices and try again.
  • If none of the above steps work, contact technical support.


If your iPad has a broken screen or any other issue, bring it to us. Our experts at HFix Phones are experienced in resolving any of your iPad issues on the same day.

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